1. Information We Collect
We collect information you provide directly:
- Account Information: Name, email, phone, business name, location
- Business Data: Transaction records, inventory, employee schedules
- Usage Data: How you interact with our platform
- Customer Data: Information about your customers processed through our platform
2. How We Use Your Information
We use your information to:
- Provide and improve the UPIP platform services
- Process transactions and calculate revenue share
- Send important service updates and notifications
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve our services
- Comply with legal obligations
3. Data Sharing
We do NOT sell your personal information. We may share data with:
- Payment Processors: To complete transactions (Stripe, PayPal)
- Service Providers: Who help us operate the platform
- Legal Requirements: When required by law or to protect rights
4. Data Security
We implement industry-standard security measures:
- End-to-end encryption for all data transmission
- Secure data centers with 24/7 monitoring
- Regular security audits and penetration testing
- Access controls and employee training
- PCI DSS compliance for payment processing
5. Your Customer Data
When your customers interact with your business through UPIP:
- You remain the data controller for your customer data
- We process data only as necessary to provide services
- We never use your customer data for our own marketing
6. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data
- Portability: Export your data in standard formats
- Opt-out: Unsubscribe from marketing communications
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account termination, we retain data for a reasonable period to comply with legal obligations and resolve disputes.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze platform usage
- Improve user experience
9. Children Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children.
10. International Data Transfers
Your data may be processed in data centers located in the United States and European Union. We ensure appropriate safeguards are in place for international transfers.
11. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or platform notification.
12. Contact Us
For privacy questions or to exercise your rights:
- Email: info@salmagundiservices.com
- Visit our Contact page